What information do we collect and how do we use it?
We will ask you to provide certain personal data when you buy a product, sign up for a newsletter or competition, create an account, or use our website at http://www.vandyvellucci.com We use your personal data to:
- Fulfil orders and provide service information.
- Remember you and view activity on our site.
- Communicate product offers, events and competitions.
- Update our records.
- Legal purposes.
- Report browsing information.
- System optimisation and testing.
- Sales monitoring.
How do we collect your personal data?
We use your personal data:
- directly from you, for example when you place an order, give it to us in-store or sign up for our newsletter;
- by observing how you use our Site, for example from your transactions; or
- from other organisations such as credit reference and fraud prevention agencies. We use CCTV on our premises to ensure the safety and security of our staff and customers.
What do credit reference and fraud prevention agencies do with my information?
You have a legal right to obtain details of those credit reference and fraud prevention agencies from whom we obtain and to whom we pass information about you. You also have a right to further details explaining how the information held by fraud prevention agencies may be used.
How long do we store your personal data for?
We only store your personal data for as long as is necessary for the purposes listed in the ‘What Information do we collect and how do we use it?’ section above. We may have to keep some of your information (such as payments information) for longer where this is reasonably necessary or required by law or regulation, for instance, to prevent fraud or resolve disputes.
We committed to protect the security of your data. We will treat all of your information in strict confidence and we will endeavor to take all reasonable steps to keep your personal data secure once it has been transferred to our systems. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal data and data stored on our Site and associated databases.
All online purchases made through our Site take place safely, using the latest internet security technology to protect our customers. When we transmit sensitive information such as your credit card number and address details over the Internet, we protect it through the use of 128-bit encryption certificates and the Secure Sockets Layer (SSL) protocol – the industry-standard method for protecting web communications.
We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Site and to deliver a better and more personalised service. You can refuse to accept cookies by changing the settings on your browser. This may, however, mean you are unable to access certain parts of our Site.
What are your rights?
Access to your personal data: you may request access to a copy of your personal data.
Withdraw consent: you may withdraw your consent at any time.
Rectification: you may ask us to rectify inaccurate information held about you.
Erasure: you may ask us to delete your personal data.
Portability: you may ask us to provide you with the personal data that we hold about you in a structured, commonly used, machine readable format, or ask for us to send such personal data to another data controller.